How to Connect Shopee Orders to Slack (Without Manual Updates)

If you sell on Shopee and work with a team, you’ve probably tried this at some point:

“Can we just get Shopee orders sent to Slack?”

The idea makes sense. Slack is where teams already communicate. Getting order updates there feels faster than checking Shopee Seller Centre all day.

The problem is, most sellers end up doing this manually, or with setups that don’t really scale.

Here’s how sellers usually approach it, what works, what doesn’t, and how to do it properly.

Why Sellers Want Shopee Orders in Slack?

For most teams, Slack isn’t about managing orders. It’s about awareness.

Sellers want:

• A Slack message when a new Shopee order comes in
• Fewer missed orders
• Faster team response
• Less constant checking of Seller Centre
• Especially for small teams, this feels like an easy win.

The Manual Way (And Why It Breaks)

Some teams start by:

• Posting screenshots of new orders into Slack
• Copy-pasting order details manually
• Sending messages like “New Shopee order just came in”

This works… for about a week.

Once order volume increases, it becomes easy to forget, Inconsistent, Dependent on one person being online

Manual updates don’t scale.

Using Automation Tools (Zapier / Make)

A more common setup is:

Shopee → automation tool → Slack

This lets you send Slack messages when a new order is created, and Include basic order info (order ID, amount, customer name)

This is helpful for notifications, but there are limitations like Slack becomes noisy fast, Messages don’t reflect order status changes, and you still need another place to actually manage orders

It solves alerts, not operations.

A Better Approach: Centralise Orders First

Instead of connecting Shopee directly to Slack, many growing teams flip the setup:

• Shopee orders sync into a central order dashboard
• Slack is used for notifications only
• The dashboard becomes the source of truth

This way make Slack tells you something happened, and the dashboard tells you what to do

How Merqury Fits In

Merqury collects Shopee orders and shows them together with orders from other platforms in one place.

Once orders are centralised, Teams don’t rely on Slack messages to manage orders, Slack stays clean and useful, and Order status, fulfillment, and progress live in one system

For teams that want automation, Merqury also supports workflows via webhooks or Zapier (on the Growth plan), so Slack notifications can stay in sync with real order data.

When Slack Notifications Make Sense (And When They Don’t)

Slack is great for:

• New order alerts
• High-priority updates
• Team visibility

Slack is not great for:

• Tracking fulfillment status
• Managing multiple platforms
• Acting as your main order list
• Think of Slack as the signal, not the system.

Final Thoughts

Connecting Shopee orders to Slack is useful, but only when it’s part of a bigger setup.

If Slack is the only place you see orders, you’ll eventually run into noise, missed context, operational gaps, centralise your orders first.

Then let Slack support your workflow, not run it.